Watch a video walkthrough of the Home Heating and Cooling Upgrades Program rebate application process.
Step 1: Inform yourself
Before you arrange to purchase and install an energy-efficient reverse-cycle air conditioner, you should be sure that you understand the rebate application process and eligibility criteria. You should also do some research on reverse-cycle air conditioners to find out which system will best suit your heating and cooling needs and matches your budget. The contains useful information on the types of systems available and what factors to consider.
Once you have done some research, review the different types of systems in the Home Heating and Cooling approved product list. You should also identify the Approved Supplier you want to use.
Step 2: Completing the application
To complete your application, you will need to provide two types of the following ID that show the same name:
- Australian driver licence
- Medicare card
- Australian passport
- Australian birth certificate
- Foreign passport with a valid Australian Visa
To confirm your eligibility you will need to provide:
- Your personal details, including your property address and contact details
- Proof of your combined household’s annual income (you’ll receive an email from our team informing you of what documents you will need after you apply); or
- A valid concession card such as a health care card, pensioner concession card or commonwealth seniors health card.
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You will also need to clarify which heating system you are upgrading to a reverse-cycle air conditioner.
To apply now, click on the button below.
Step 3: Arrange your installation
When you have completed the application process and are approved you will receive an email containing your rebate token number.
Once you receive your rebate token you can contact one of our Approved Suppliers to attend your premises so they can quote you for the new system and decommission your old heater (if required).
After the inspection we will provide you with the Supplier’s quote. If you approve of the amount quoted you can use your rebate token and arrange the installation of your new system.
Please note that once you accept a quote you will not be able to use your rebate token with another Supplier.
Reviewed 30 July 2021