Home Heating and Cooling Upgrades Program

Information for Suppliers

Everything an Approved Supplier needs to know about participating in the Home Heating and Cooling Upgrades Program.

Please contact us for enquiries or assistance. 

Log in to the Home Heating and Cooling Upgrades Program Portal. 

The following information is designed to step you through specific tasks and processes. If you encounter any issues when using the portal you can contact us and we will work through the process with you. 

Portal registration process 

Solar Victoria Portal - Registering as a Supplier guide

HHCU - Registering as a Supplier User Guide

Download guide:

 

 

 

 

 

 

 

Uploading a quote and claiming payment 

Solar Victoria Portal - Uploading a Home Heating and Cooling Upgrades Program quote and claiming payment 

Documents required for installations  

There are several different types of installation that may occur, with different supporting documents required. Please refer to the table below for the documents you will need depending on the installation you will undertake.  

Installation type  Documents required
Installation of air conditioning unit only 
  • Plumbing Compliance Certificate (VBA) 
  • Certificate of Electrical Safety (ESV) (non-prescribed or prescribed) 
  • Photo of old system (except when no system existed) 
  • Photo of new installed system 

Installation of air conditioning unit 

AND

gas capping 

  • Plumbing Compliance Certificate (VBA) including details of gas capping 
  • Certificate of Electrical Safety (ESV) (non-prescribed or prescribed) 
  • Photo of old system (except when no system existed) 
  • Photo of new installed system AND
  • Photo of gas capping

Installation of air conditioning unit 

AND

switchboard upgrade 

  • Plumbing Compliance Certificate (VBA) 
  • Certificate of Electrical Safety (ESV) (prescribed)
  • Photo of old system (except when no system existed) 
  • Photo of new installed system AND
  • Photo of upgraded switchboard 

Installation of air conditioning unit 

AND

gas capping 

AND

switchboard upgrade

  • Plumbing Compliance Certificate (VBA) including details of gas capping 
  • Certificate of Electrical Safety (ESV) (prescribed)
  • Photo of old system (except when no system existed) 
  • Photo of new installed system AND
  • Photo of gas capping AND
  • Photo of switchboard upgrade 

Downloads

Claiming a payment fact sheet 

Reviewed 24 August 2021